This verification service is applicable to candidates or employers who intend to apply for an work pass with the Singapore Ministry of Manpower (MOM). Global Gateway Advisors is a selected verification service provider by MOM to verify the authenticity of educational qualifications.
※Currently, our educational verification service is only available for educational institutions in Japan.
The prevailing GST rate of 9% will be charged for Singapore customers only. Have a question? Please see our FAQs here.
Learn more about the verification process
This verification service is applicable to candidates or employers who intend to apply for an work pass with the Singapore Ministry of Manpower (MOM). Global Gateway Advisors is a selected verification service provider by MOM to verify the authenticity of educational qualifications.
The prevailing GST rate of 9% will be charged for Singapore customers only. Have a question? Please see our FAQs here.
Learn more about the verification process
Learn more about the verification process
Our Service Flow
Employers submitting new EP applications where qualifications are declared to earn points under the Complementarity Assessment (COMPASS) Framework shall provide verification proof for diploma-level and above qualifications from 1 September 2023. For the candidate who graduated educational institution in Japan, the verification proof can be obtained with our verification service following the steps described below.
After completing an order request through our website, we will request the candidate to arrange its educational institution to send the candidate’s graduation certificate directly to our designated address to before we begin further verification work on our end.
Select the desired services, agree to our terms and conditions and complete payment for your order
To proceed with verification, you must choose one of our verification services based on your needs. Prior to continuing, it is important to read and accept our terms and conditions of our service on Letter of Engagement.
We provide the one package service with authenticity checks and accreditation checks. In order to eliminate our client’s hassle of having to go through in the verification process, our service as a default contains accreditation checks of the awarding institution. The separate service of authenticity checks and accreditation checks are not available on our one package service. Check out and complete your order via online payment with a valid credit card on our website.
Check out and complete your order via online payment with a valid credit card on our website.
Submit Candidates Information
Once the purchase order is completed, your candidate and the person in-charge of the employer will receive an email from Global Gateway Advisors with dedicated link to upload their information. The candidate can submit their details by uploading a copy of Passport and Family Registry “Koseki Tohon” issued by the Government municipal office (if applicable for Previous known name/alias) on the web page of Letter of Authorization accessed via a dedicated link provided in an email to them.
Arrange direct delivery of education certificates from awarding institution to our designated address
Your candidate’s graduation certificate directly sent from the awarding institution to Global Gateway Advisors’s designated address either in Japan or Singapore is required via courier or mail. As for benefits to clients, you can receive our verification proof on time without any delay. Even if the candidate’s institutions do not accept the verification request by a third-party verification agency according to with the Act on the protection of Personal Information Act in Japan, Global Gateway Advisors will utilise the certificate which received without the candidate’s compilation and editing regarding the issuance to receipt as a proof of document.
Get your report
Global Gateway Advisors will send you a confirmation after your candidate’s submission details have been received. The average turnaround time for verification is 5-10 business days on our Standard Service.
Please note that in some instances, it will not be possible to complete the verification within the stipulated timeframe due to government closures of educational institutions as a result of Covid 19 restrictions, public holidays, or staff absences at educational institutions. During this period of time, please wait for 10 business days before reaching out for a status update. We will be in touch with you if we require additional information.
Step 1
Select the desired services, agree to our terms and conditions and complete payment for your order
To proceed with verification, you must choose one of our verification services based on your needs. Prior to continuing, it is important to read and accept our terms and conditions of our service on Letter of Engagement.
We provide the one package service with authenticity checks and accreditation checks. In order to eliminate our client’s hassle of having to go through in the verification process, our service as a default contains accreditation checks of the awarding institution. The separate service of authenticity checks and accreditation checks are not available on our one package service. Check out and complete your order via online payment with a valid credit card on our website.
Check out and complete your order via online payment with a valid credit card on our website.
Step 2
Submit Candidates Information
Once the purchase order is completed, your candidate and the person in-charge of the employer will receive an email from Global Gateway Advisors with dedicated link to upload their information. The candidate can submit their details by uploading a copy of Passport and Family Registry “Koseki Tohon” issued by the Government municipal office (if applicable for Previous known name/alias) on the web page of Letter of Authorization accessed via a dedicated link provided in an email to them.
Step 3
Arrange direct delivery of education certificates from awarding institution to our designated address
Your candidate’s graduation certificate directly sent from the awarding institution to Global Gateway Advisors’s designated address either in Japan or Singapore is required via courier or mail. As for benefits to clients, you can receive our verification proof on time without any delay. Even if the candidate’s institutions do not accept the verification request by a third-party verification agency according to with the Act on the protection of Personal Information Act in Japan, Global Gateway Advisors will utilise the certificate which received without the candidate’s compilation and editing regarding the issuance to receipt as a proof of document.
Step 4
Get your report
Global Gateway Advisors will send you a confirmation after your candidate’s submission details have been received. The average turnaround time for verification is 5-10 business days on our Standard Service.
Please note that in some instances, it will not be possible to complete the verification within the stipulated timeframe due to government closures of educational institutions as a result of Covid 19 restrictions, public holidays, or staff absences at educational institutions. During this period of time, please wait for 10 business days before reaching out for a status update. We will be in touch with you if we require additional information.
One of our services is providing Corporate & HR Intelligence solutions to assist our clients expanding from overseas into Singapore by conducting the related background checks and due diligence services to identify the right partners and make the right decisions in hiring the right talent for the right position fairly based on merit.
JAPAN QUALITY
Bilingual consultants who can speak both Japanese and English from a variety of different industrial career background will thoroughly support
GLOBAL PARTNER
We work with you as a knowledge partner to guide you on relevant legislation and best practices
FAST DELIVERY
Even in the Japanese market, where language barriers are high, we can deliver reports in English in the shortest possible timeline
20 YRS + EXPERIENCE
We have over 20 years of experience supporting cross-border business development in between Asia and Japan
We have track record of 14,725 deliveries of authenticity and accreditation checks in 2022.
Frequently asked questions
Find out everything you need to know about our background verification process. You may browse through our FAQs sections which you may find the answers to your questions.
Which countries/regions are you able to verify qualifications?
What are the changes to verification requirement on the documents required for Employment Pass Application?
Employers who need points from these qualifications in COMPASS have to declare them in the EP application. Otherwise, there is no need to declare qualifications.
According to the verification proof requirements, employers must ensure that their candidates’ qualifications are authentic (Authenticity checks) and if applicable, they were awarded by accredited educational institutions (Accreditation checks).
We provide the one package service with authenticity checks and accreditation checks. In order to eliminate our client’s hassle of having to go through in the verification process, our service as a default contains accreditation checks of the awarding institution. The separate service of authenticity checks and accreditation checks are not available on our one package service.
Why our candidates need to arrange a certificate from the institution directly to Global Gateway Advisors?
As for benefits to the client or the candidate having the education certificate sent from the institution directly to Global Gateway Advisors, you can receive our verification proof on time without any delay not affected by these uncertainties. Even if the candidate’s institutions do not accept the verification request by a third-party verification agency according to with the Act on the protection of Personal Information Act in Japan, Global Gateway Advisors will utilise the certificate which received without the candidate’s compilation and editing regarding the issuance to receipt as a proof of document.
What is the timeframe for completion of the verification process?
Please note that your candidate’s physical educational certificate should be mailed directly from the awarding institution office to our designated address in order to complete our verification process. In some instances, it will not be possible to complete the verification within the stipulated timeframe due to government closures of educational institutions because of Covid 19 restrictions, public holidays, or staff absences at educational institutions.
Please wait for 10 business days before reaching out for a status update. We will be in contact if we require additional information.
What is the fee for verification?
Express Service: SGD162.00 with GST for both Authenticity checks and Accreditation Check (guaranteed processing time within 3 working days)
Please note that the processing time refers to the time required for the delivery of our report upon completion of Step 3.
Please note that any processing fees charged by professional organisations, universities and third parties may be payable by the candidate and/or the employer in addition to the charges for our verification services. GPC Gateway will advise and/or inform you in advance of any additional fees that may be applicable via email.
9% GST will be added to all services supplied in Singapore as of 1 January 2023. This is subjected to changes according to prevailing government rates.
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Verification Service Partner
+81-050-1808-0238
verification@global-gw.com
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